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English
> Spanish
- Translating
- Interpreting (cons.)
- Interpreting (simult.)
- Proofreading
- Voiceover
- Copywriting
Spanish
> English
- Translating
- Interpreting (cons.)
- Proofreading
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August 2004- Dec.2009 University of Southern Mississippi, AACSB Accredited Hattiesburg, MS
• Bachelors of Art in Foreign Language
Major: Spanish Language
• Bachelors of Science in Business Administration
Major: International Business
Summer 2008 Business and Spanish in Costa Rica Study Abroad
May 2013 Bachilleratos and Notas Translation (Spanish-English)
October 2012 – Present MS Dept of Employment Security Hattiesburg, MS
ES INTERVIEWER II/ IN-HOUSE INTERPRETER
• Aided English-speaking and Spanish-speaking customers in understanding the unemployment application process and individual accounts, decreasing Mississippi Department of Employment Security’s phone interpreter account by more than $60,000 per month.
• Composed a uniform Spanish script for English-speaking agents to obtain vital information from Spanish-speaking customers, ensuring prompt customer service and accurate information
January 2012 – October 2012 Temp Staff Hattiesburg, MS
ES INTERVIEWER II/ IN-HOUSE INTERPRETER
• Aided English-speaking and Spanish-speaking customers in understanding the unemployment application process and individual accounts, decreasing Mississippi Department of Employment Security’s phone interpreter account by more than $60,000 per month.
• Composed a uniform Spanish script for English-speaking agents to obtain vital information from Spanish-speaking customers, ensuring prompt customer service and accurate information
August 2004- Present Hattiesburg, MS
SPANISH TUTOR
• Increase students’ averages by two letter grades through visual aids, one-on-one, and interpersonal activities
• Motivate student to succeed in the learning process, guiding them in conversational Spanish
September 2010 – October 2010 Diamondhead Continuing Education Diamondhead, MS
SPANISH TEACHER
• Provides a positive environment in which beginner to intermediate level students are encouraged to be actively engaged in the learning process
• Identifies, selects, and modifies instructional resources to meet the needs of the students with varying backgrounds and learning styles
November 2008 – May 2009 Regions Bank Hattiesburg, MS
BILINGUAL COLLECTIONS REPRESENTATIVE
• Negotiated, mediated, and resolved conflict(s) professionally with angry debtors while researching and analyzing information in Spanish/English or English/Spanish
• Provided language/linguistic skills to convert financial documents from Spanish to English and vice versa for Senior Management with translations that are accurate and reflect the style and manner of expression of native Spanish-speaking people
Independent Contractor for Akorbi Translations and TCS Translations
On-Call Spanish Interpreter for The Department of Human Services in Gulfport, MS
American Translators Association
Pricing / Other services
Translating: 13 US Cents per word
Proofreading: 5 US Cents per word
Editing: 2 US Cents per word
Consecutive Interpreting: 25 US Dollars per hour
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